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The products

In case of unavailability of products after validation of your order, an email will be sent to you to inform you and automatically cancel the order of your item, followed by a refund as soon as possible. The products Ezor d'Arvine are guaranteed one year under reserve to the good respect of the usual conditions of use and on presentation of the invoice.


The prices

The prices of our products are indicated in euros and Swiss francs according to the currency of the user's country of connection (Swiss francs by default), all taxes included for Switzerland (taxes of other countries apply when indicating the delivery address), excluding participation in processing and shipping costs. For orders placed from a country other than Switzerland, customs duties and other taxes may be due and are payable by the customer. We advise you to inquire with the competent authorities of your country. The products will be invoiced at the rate indicated on the site at the time of your purchase and the validation of your order.


The orders

You declare that you have read and accepted the present general terms and conditions of sale. The validation of your order is worth the acceptance of these conditions. A summary email will be sent to you after validation of your order.


Shipping and delivery times

After validation of your order, excluding weekends and public holidays, an email of order´s confirmation will be automatically sent to you. As soon as the expedition will be effective, you will receive the information to follow the routing of your order. Our products made in France and Switzerland require an exceptional know-how, some are personalized which leads to variable delays, the delivery time also depends on the address and the country of delivery. In the event of a possible delay or a problem of delivery, please contact us at the email address of the site contact@ezordarvine.com .


Payment and security

The payment of the price indicated on your order form, according to the methods of payment accepted by our site, will validate your purchase. Our site is equipped with the ssl process.


The right of withdrawal and conditions of return

You have a period of 15 working days upon receipt of your package to send us, at your expense, your order accompanied by a copy of your invoice and a letter from you. You will be reimbursed within 15 days according to the initial method of payment, provided that the products have not been used or damaged.


Intellectual property data

All the texts, visuals, photographic works, illustrations represented on the site www.ezordarvine.com are strictly reserved under copyright and of intellectual property and this, for the whole world. Any reproduction, representation, total or partial of the site www.ezordarvine.com is strictly prohibited. The corporate names, trademarks and distinctive signs present on the site www.ezordarvine.com are protected under trademark law. The reproduction or representation of all or part of one of the above-mentioned signs is formally prohibited, any violation of property rights will be prosecuted.


Personal data

The personal data and nominative informations are necessary for the management of your order. They will only be transmitted to companies contributing to the execution of the services of your order, such as management, shipping and payment. You have the right to access, rectify and oppose your personal data by contacting us at the following address contact@ezordarvine.com .


Frais de port


For France: FREE SHIPPING, colissimo against signature
For Switzerland: FREE SHIPPING, colissimo against signature